Last updated: September 2026
Casa Young Events ("we", "us", "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, contact us, enquire about our services or book our wedding and event planning services.
By using our website or providing us with your personal information, you acknowledge the practices described in this Privacy Policy.

1. Who We Are
Casa Young Events is a wedding and events planning business specialising in weddings and events, including events held abroad.
If you have any questions about how we use your personal information, you can contact us:
Casa Young Events
Email: casayoungevents@gmail.com
Website: casayoungevents.co.uk

2. Information We Collect
Depending on how you interact with us, we may collect some or all of the following information:

• Your name

• Email address

• Telephone number

• Event or wedding date

• Event location and venue preferences

• Estimated guest numbers

• Budget information

• Wedding or event requirements and preferences

• Information about suppliers or services you are interested in

• Information you provide when making an enquiry or booking

• Payment and billing information where necessary to process payments

• Any other information you voluntarily provide to us

We aim to only collect information that is reasonably necessary to provide our services and communicate with you.

3. How We Collect Your Information
We may collect personal information when you:

• Contact us by email, telephone or through our website

• Submit an enquiry or contact form

• Request information about our packages or services

• Book our services

• Communicate with us during the planning of your event

• Provide information relating to your wedding or event

• Interact with our website or social media pages

We may also receive information from venues or suppliers where this is necessary to help organise your event.

4. How We Use Your Information
We may use your personal information to:

• Respond to your enquiries

• Provide information about our services and packages

• Help you find suitable wedding or event venues

• Connect you with venues and suppliers

• Communicate with venues and suppliers on your behalf

• Plan and coordinate your wedding or event

• Process bookings and payments

• Manage our relationship with you

• Provide customer support

• Improve our services and website

• Keep appropriate business records

• Send marketing communications where you have agreed to receive them

We will only use your information where we have a lawful basis for doing so under applicable data protection law.

5. Sharing Your Information
As part of our services, we may need to share relevant information with third parties.
This may include:

• Wedding venues

• Event venues

• Caterers

• Photographers

• Florists

• Entertainment providers

• Transport providers

• Other wedding and event suppliers

• Payment providers

• Website, booking or technology providers

We only share information that is reasonably necessary for the relevant service.
For example, if you ask us to connect you with a particular venue or supplier, we may provide that business with your name, contact details and relevant event information so that they can assist with your enquiry.
Some venues and suppliers may be based outside the UK. Where personal information is transferred outside the UK, we will take appropriate steps to ensure that it is handled in accordance with applicable data protection requirements.

6. Third-Party Suppliers
Casa Young Events works with independent venues and suppliers.
When you choose to work with a venue or supplier we introduce you to, that business may collect and process your personal information under its own privacy policy.
Once your information has been provided to a third-party venue or supplier, their own privacy policy and terms may apply to their processing of your information.
We recommend that you review the privacy policy of any third-party business you choose to work with.

7. Payments
Where you make payments to Casa Young Events, we may collect information necessary to process and record your payment.
We may use third-party payment providers to process payments. We do not normally store complete payment card details ourselves.
Payment providers may process your information in accordance with their own privacy policies and terms.

8. Marketing
We may occasionally send you information about Casa Young Events, our services, new packages, venues, events or other relevant updates.
We will only send direct marketing communications where we have a lawful basis to do so.
You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

9. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website and help us improve our marketing.
Cookies are small files stored on your device when you visit certain websites.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can also manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how our website operates.

10. How We Protect Your Information
We take reasonable steps to protect the personal information we hold from unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
We will only allow access to personal information where it is reasonably necessary for the operation of our business and the provision of our services.

11. How Long We Keep Your Information
We will only keep your personal information for as long as reasonably necessary for the purposes for which it was collected.
We may retain certain information for longer where we are legally required to do so, for example for accounting, tax, legal or regulatory purposes.
When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

12. Your Rights
Depending on the circumstances and applicable data protection law, you may have rights including:

• The right to request access to the personal information we hold about you

• The right to request correction of inaccurate or incomplete information

• The right to request deletion of your personal information

• The right to request restriction of how we use your information

• The right to object to certain types of processing

• The right to withdraw consent where processing is based on consent

• The right to request your information in a portable format where applicable

If you would like to exercise any of these rights, please contact us using the details below.
Email: casayoungevents@gmail.com
We may need to verify your identity before responding to certain requests.

13. Complaints
If you have concerns about how we have handled your personal information, we would encourage you to contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), if you believe your personal information has been handled unlawfully.

14. Children's Information
Our services are intended for adults and we do not knowingly collect personal information from children through our website.
If you believe that a child has provided us with personal information without appropriate consent, please contact us and we will take reasonable steps to remove the information.

15. Links to Other Websites
Our website and social media pages may contain links to third-party websites, including venues, suppliers and other businesses.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.

16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal requirements.
The latest version will always be published on our website, with the date of the latest update shown at the top of the policy.

17. Contact Us
If you have any questions about this Privacy Policy or how Casa Young Events handles your personal information, please contact us:
Casa Young Events
Email: casayoungevents@gmail.com
Website: casayoungevents.co.uk